Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact support. This includes your name, email address, business information, and any content you create within the platform.

We also collect usage data automatically, including page views, feature usage, device information, and IP addresses. This helps us improve the product and provide better service.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; send communications; and protect against fraud and abuse. We also use aggregated, anonymized data to improve our AI models and provide network intelligence features.

3. Data Sharing

We do not sell your personal information. We may share data with third-party service providers who help us operate the platform (e.g., hosting, payment processing, email delivery). All providers are bound by data processing agreements.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. Your business data is isolated per tenant using multi-tenancy controls.

5. Data Retention

We retain your data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, unless we are required to retain it for legal or compliance reasons.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing, request data portability, and withdraw consent where applicable. To exercise these rights, contact us at privacy@kliog.com.

7. Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how our service is used. You can control cookie preferences in your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and, if appropriate, sending an email notification.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@kliog.com.